Dear Kate,

Apologies for not writing sooner to tell you how much I am enjoying my new chair.  

The whole experience of coming to your lovely showroom, meeting Kate and having her advice on the style and fabric, even down to the colour of the feet, was very enjoyable. 

Apart from the comfort of the chair I love just looking at it and appreciating the expert craftsmanship that produced both the chair and the beautiful fabric in which it is covered.

Your delivery couriers were very charming and helpful.

Thank you.

Kind regards to the team,

Dorothy, August 2018

Dear Kate,

We are so delighted with our new suite and so loved the way you helped us find what is just right for our lounge. You are a great team and work so well together.

All the best,

Inga, August 2018

Hi Kate,

I am extremely pleased with my new sofa. The reupholstery has been carried out to a very high standard and has given new life to an old battered sofa!

Sheila, July 2018

Hi Kate,

We couldn't be happier with our drum stools. They're terrific!

Paul, March 2018

Dear Kate,

Thanks for the wonderful curtains, window seat and chair. The bedroom is the most original unaltered Edwardian room in the house so needed The Original Chair Company’s extra special attention and advice.  You have done an excellent job refurbishing the nursing chair and in helping choose the fabric and arranging for the curtains and window seat to be made.

All the best,

Andrew, March 2018

Dear Kate,

We continue to be delighted by our sofa and footstool.  We also are receiving lots of positive feedback on them from our friends.

Many thanks for all your help with this.

Best wishes,

Marie, February 2018

Hi Kate,

Just a quick note to say the new chairs are fabulous and that we have been very pleased with your service.


Diana, January 2018

Dear Kate,

We are absolutely delighted with our new Bath chairs the only problem we have with them is that we spend so much time sitting in them we are not getting any work done! We are very surprised how it has altered the whole ambience of the room and indirectly how the rest of the house works. Your help in making the correct choice of chair was invaluable, we cannot thank you enough. We hope you have a very prosperous 2018.


Jim and Stella, January 2018

Dear Kate,

Our chair looks lovely in situ at our country cottage, where we will be enjoying Christmas this year with some of our family.  It has been well received over this summer, by all who have stayed there.  

Thanks again,

David & Irene, December 2017

Dear Kate,

I just wanted to say how beautiful my grandmother’s chair has been made to look and thank you for the amazing care and attention that has been taken. The chair was inherited from my grandmother and has great sentimental value. It was a little tatty but now looks stunning and I actually felt a little emotional getting it back home. It fits in well with my decor, too. Thank you so much for an excellent job...it means the world. The chair has so much sentimental value and every care has been taken and I love it.

Claire, December 2017

Dear Kate, 

Thank you very much for the sofas, cushions and lampshade which all arrived safely. They have transformed the room and both sofas are very comfortable. It was very impressive how, from a few photographs and vague ideas, you immediately homed in on fabrics which were just right. Thank you very much for the time you took advising me - service which is so rarely to be found these days. 


David, November 2017

P.S. Might come looking for footstool in the new year

Hi Kate,

We have now had the pleasure of our new chairs for a little while, although not too many opportunities to use them so far.

The service you have provided has been very good, from our first visit to the showroom in Perth, the selection of a suitable fabric and provision for samples being sent on to us, keeping us up to date with progress and actually being able to deliver a little ahead of the anticipated delivery date.

All very satisfactory, and much appreciated, with your helpful and courteous assistance.

Best wishes,

Peter, November 2017

Kate & the team,

Thank you all so much - our footstool has arrived and we couldn't be more thrilled. It matches perfectly, is exactly what we were looking for  and is just the right size. Your cushions are just behind it.

All the best and thanks again,

Lizzie, October 2017

Hi Kate,

Easter has been hectic and just getting my feet up in my lovely new chair. We are pleased with both chairs and the excellent service you have provided and will certainly recommend you to our friends.

Kind regards

Pat, April 2017

Hi Kate

I just wanted to say we are loving our Norton chair. The attention to detail with the upholstering is stunning - the pattern placing is perfect and the finish superb. It is much admired. And, above all, it is exceedingly comfortable! 

Thank you! 

Julia, March 2017

Hi Kate,

I can't remember how many times I have fallen seriously asleep in my Coltbridge Wing Chair. We sit in the chairs almost every night at the moment, with a fire blazing in the stove in front, and trying to sort our very old LPs. These chairs are really relaxing and even the soft padding on the footstool helps with this. The seat is also wide enough to do a sort of second rate lotus pose. We have now lived with the TOCC curtains and blinds in our new relaxing room for a couple of months and never tire of looking at and handling them. They are a delight, no less so than the various pieces of upholstery that TOOC have supplied us with. It is wonderful to have a company like TOOC out here in the provinces when its standards of workmanship and customer service are far from provincial.

Monika Schroder, January 2017

Hello Kate,

We are absolutely delighted with our chair.  The service, quality, delivery and communication has been second to none and I would highly recommend your company and it's products.

Thanks again

All the best

Hilary Gauci, November 2016

Hi Kate,

Our recently upholstered and new sofas now take pride of place in our sitting room. They have been greatly admired by family and friends and we have no hesitation in recommending your company for the professional workmanship and excellent advice and support you gave us. My daughter is arranging to upload photos of the sofas to send to you in due course.

Many thanks again to you and your team for your kind attention and professionalism.


Pat & Stewart Scott, July 2016

Since my first consultation with Kate in November 2014, I have purchased from TOCC three new armchairs and an antique armchair and sofa, as well as having two of my exisiting armchairs reupholstered.  The two rooms through which this furniture is distributed are now quite unrecognizable, one having become a calm, relaxing (yoga) space and the other a sumptuous living room defined by its rich colours and textures.  The next project will be curtains and blinds for the yoga space.  The process of refurbishing my home has been relaxed, comfortably paced and very successful, something that would probably not have happened had I not discovered TOCC.

Monika Schroder, Ceres, February 2016

I’d just like to thank you for the footstool - it looks terrific and has added a lot to the room we put it into.  It is a very high quality piece and we are delighted with it.

Karen Roberts

I am delighted with the chair it is exactly what I wanted, excellent workmanship and I have no hesitation in recommending you.

Your very professional and friendly manner was very appreciated, from the moment I contacted you with my enquiry to the placing of the order, as well as the efficient way you dealt with the special order for the american material I had chosen, also it was a real help that  I was kept  informed on  the progress of the work and advised well in advance for the delivery date,  as we live abroad and I had to make arrangements to be in the UK.

I most certainly would contact you again if the need arises.

Kind regards

Ginette Marks, London

I found this company on-line and have been really impressed with them. I have had lots of helpful fabric advice over the phone. The selection of fabric choices is excellent and they send out swatches quickly for you to check with the rest of your colour scheme. Everyone has commented on my furniture, especially my footstool, which acts as a table/ footstool. I would definitely recommend them'

Sasha Robinson, Abergavenny

My chair is great, just exactly what I was looking for and it certainly has had plenty of comments from my clients.  I have some Original Chair Company cards so have been handing them out at every opportunity. 

Kind Regards

Wendy Allan, Dollar

Yes I really love my chair, it it very much admired by everyone who visits me...

Thanks very much

Alice Douglas, Errol

Yes, very happy with the chair it looks great and has attracted many compliments. Your help with the samples was much appreciated too

Mark Fenton, Preston

I received the chair yesterday. It's really fantastic, the upholstery is incredible and the cushions are a great little touch. Thanks for the care that has been put into the chair and your personal service, it has been a pleasure to buy from you, and I imagine we will be in touch at some point in future with a further order!

All the best


The chair is super, very comfortable and fits perfectly into our home. I am extremely grateful for such attention to detail, it is a delight to have chosen such a quality product.

Kindest regards,

The chair arrived safely last week and Des again very kindly brought it to the top of the house to my flat - very grateful for that.

The chair does look lovely now and has upholstery to do it every justice. It is very pleasing to the eye and I don't think I could imagine anything more suited for my needs. So glad I followed your lead on the choice of material. As soon as I saw the chair I knew that it was 'right' and that it met all my expectations. Can't say better than that! The single button in the centre of the back panel is just right too, it doesn't need any further embellishment with such fanciful walnut show wood.

I now have two wonderful chairs brought to their best potential compliments of your workshops. Thank you!

Lillian Billing, London

We are really pleased with it - it's like you extracted my dream chair out of my head and delivered it to my door!

Jonathan Lamb, East Sussex

My latest chair us just great, was much admired over the Christmas hols and fits perfectly in a corner if our day room to be pulled in easily when extra seats are needed! Never let down by the fantastic service I will always call you first when looking at reupholstering the antique chairs that I find for my home! Next project, a large centre stool! Can't wait!

Isabel Myles, St Andrews

We are delighted with both the chair and the footstool. I would not hesitate to recommend your company and we have every intention of using your services again in the future.

Chris Staley, Herefordshire         

I'm absolutely delighted with my stunning footstool and was so impressed with the very thorough, personal service I received throughout. Fabulous workmanship and faultless customer service - I would recommend The Original Chair Company to everyone.

Victoria Cairns, Berkshire

The footstool is perfect as I felt it would be. It looks like it has always been there which is the real test. Thank you so much.

Fiona O'Sullivan, Dublin

We received our furniture late morning and are absolutely delighted with the chairs and sofa. I must say too, that the two chaps who made the delivery were extremely courteous and efficient. Thank you for your help in guiding us in our selection.

William Spicer, Nethy Bridge

When I come through the door each evening my living room is still a lovely surprise. I like to sit on my sofa and admire the chairs and footstool. Having chosen antique chairs and had them re-upholstered in gorgeous fabrics I now have furniture which is unique. Your service was excellent and Kate was so helpful with ideas and suggestions.

Deborah Shields, London

 I am absolutely delighted with my little antique chair and you have recovered it beautifully with the Thyme  Damask. It's just a perfect size for sitting at our lounge window ,and is also very comfortable to sit in. My friends have admired it. Thanks very much. It was a lucky find and I am glad to  know also of your other services.

Martha Anderson, Monifieth

The footstool we ordered was lovely. It was beautifully made and well finished. The website is helpful but we found that a phone call helped to come to some decisions about size and material etc. it was a lovely bespoke gift.

Maureen Crosby, Carnoustie

I must tell you that the chairs you reupholstered for me are a never-ending source of delight and I am SO grateful to everyone involved  in making or refurbishing them.    They always cause comment.  Of course, I could easily find furniture down here, but it was such a pleasure to deal with you  that I wouldn't dream of looking elsewhere.  

Alison Morrison, East Sussex

My daughter is delighted with her newly upholstered chair; thank you. I really appreciated the help I got from Kate in choosing fabric and colours. We will definitely come back to The Original Chair Company should we have another project .

Elizabeth Lonsdale, Blairgowrie

We've just taken delivery of our armchair and are absolutely thrilled with it - it looks stunning.  In fact, I think I've lost my husband for the afternoon - he's taken himself off to his study with a cup of tea and a book to "try it out".  I'm just waiting for the snoring to begin...Many thanks for all your help with this.  It's made a fantastic and unusual Christmas present and very much worth the wait! Thanks again,

Lisa Morton, Warrickshire 

Sitting here in my lovely chair emailing you to say 'Thank you so very much' it is absolutely fantastic.The chair is just the right shape and size for my room and the fabric is a beautiful colour. It was a wonderful surprise for when I arrived home. It is a shame that you can' t be greeted with a lovely surprise like that every day. Once again thank you so very much for all your help and efficiency.  I still can't believe it's all mine! And now to think of a name................

Jane Hawley, Cumbria 

I love the sofa thank you and we moved it into the lounge for extra seating when we had folk here for Christmas (it lives in the study most of the time). It received a number of compliments and I know one of my friends will be coming down to you with items to upholster. It was a real treat to have it in time for Christmas as we weren't counting on that at all. If you ever need an example of your work for clients in this area to see, please give me a call. Many thanks for your help

Gail Prentice, Angus

Having searched high and low for an oversized Victorian wingback chair, we commissioned the Original Chair Company to make one to our specification. Kate was incredibly patient in sourcing fabric samples for us to ensure that we got exactly what we wanted. The end result is superb - a beautifully made piece of furniture in a fabric which is perfect for our home. We couldn't be more delighted, both with the service we received and the end product. We would have no hesitation in recommending Kate and The Original Chair Company to anyone.

Pippa and Giles Cooke, Edinburgh

"The choice was simple – do I throw away my two disgraceful old armchairs or do I take a risk, spend some money on them and find someone to re-upholster them? I decided to take that risk and how glad I am that I did!

The first chair was in a dreadful state – ancient, disintegrating leather leaking horse hair, and some very nasty prolapsed seat springs –totally “unsittable” on but still, I could not bring myself to part with it.

The second chair had long been relegated to a garden shed and badly needed to be salvaged. I searched online for an upholsterer and was delighted to find one in Scotland – The Original Chair Company!

The rest, as they say, is history – I now have two fabulous armchairs, which have retained their character but are gorgeously restored to their former glory and which take pride of place in my sitting room. I can whole-heartedly recommend The Original Chair Company – Kate Mackenzie is extremely helpful and informative when it comes to discussing work to be carried out and you will love her huge range of classy fabrics and the quality of the workmanship. So, my advice is - don't chuck out that old unloved chair - send it to The Original Chair Company and prepare yourself for a wonderful transformation"

Ms Gillian McKim, Isle of Lewis, Western Isles, Scotland.

"Kate - We are so pleased with the Victorian chesterfield sofa and armchair, which we look on as an addition to the family and will be with us for a long time to come. They are better than I ever expected and the quality of work was excellent, especially the perfect matching of pattern on the seams. We would be more than happy to use your company in the future and would not hesitate in recommending you"

Monica Long, Dunbartonshire

“I came across Kate and the Original Chair Company by chance. Since then, Kate has re-upholstered and recovered two Victorian armchairs and a Victorian sofa for me. They are fabulous and have been much admired by my friends and family. I would not hesitate to commission Kate again.”

Ms Rowan Staines, London

"I would not hesitate to recommend Kate and the Original Chair Company to anyone, not only because of the high quality craftsmanship but because of Kate's personal customer service."

Keith and Sue Taylor, Cornwall

"What a stunning pair of chairs Kate managed to find for us. She helped us no end with finding just the right fabric and now we have the real wow factor we wanted! Looking forward to seeing the wingback in the new designs."

Rebecca Murray, Edinburgh

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